Chances are you underestimate the importance of young people to the future of your business.
According to Statista figures, more than 263 million American consumers shop online – some 80% of the population – and this number is projected to climb to 291.2 million by 2025.
Did you know that 56% of luxury clothing is purchased by 18-34 year olds, and they make up 30% of all online purchases?
These buyers are hyper-connected to their friends, actively review businesses, prefer mobile shopping, expect the convenience of home delivery, and rely on reviews to make their purchase decisions.
You need three things to be relevant to these customers.
- A website
- A social media presence (to highlight customer reviews)
- Software that is automatic and easy to use.
Your business’ software needs to be able to respond to customers using their favorite form of communication, leave behind a record of their requests for future transactions (accurate and efficient service), and document the who, what, why, and where for each item you clean.
The good news is that it is easier than ever to get the tools that you need to excel.
To get a new website is as easy as a few clicks with companies like:
You’ve spent years helping your business get to where it is, so don’t let the lack of public visibility hold you back.